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Insurance Info

At Hands On Physical Therapy, there are a wide variety of different healthcare plans that we accept. As a courtesy to our patients, we will verify your health benefits prior to your arrival to determine if there will be a copay, deductible, or coinsurance for therapy services. Do you have one of these insurance plans? We gladly accept the insurance plans listed below.

Commercial Insurances: NO REFERRAL REQUIRED

  • Aetna
  • All Blue Cross/ Blue Shield
  • Cigna Healthcare
  • First Health
  • Humana
  • Private Healthcare Systems / PHCS
  • United Healthcare / UMR


  • Medcost Preferred
  • Medicaid Pediatric (20 years or under)
  • Medicare
  • Tricare Standard / Tricare For Life

Frequently Asked Questions – Medicare


  • Optum / Veteran’s Affair Community Care Network
  • Veteran’s Administrations

In order for you to start your treatment at Hands On Physical Therapy, you will need to obtain authorization from your VA Department. You will also need to ask your physical therapist how you can continue wellness/preventative treatment after your recovery.

Worker’s Compensation: ACTIVE CLAIM REQUIRED

  • Worker’s Compensation

In order for you to start treatment after your work injury, you will need to file a claim with your case manager. They will initiate the Worker’s Compensation Claim.

Personal Injury & Auto Insurance: ACTIVE CLAIM REQUIRED

  • Personal Injury & Auto Insurance

In order for you to start treatment after your personal injury or auto injury, you will need to file a claim with your insurance company. They will initiate the claim for your treatment.

Hands On Physical Therapy accepts cash pay patients (self-pay). For patients who do not have health insurance coverage or those who have maxed out their benefits, they can take advantage of our self pay plan.

If your plan is not listed above, please call us at 919-557-2111 as we are always adding new insurance plans.